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IYC’s experts on the brokerage trends of 2018

IYC’s experts on the brokerage trends of 2018

5 of 5 5/5

Multi-solution companies

Clients now expect companies to provide them with solutions to satisfy all matters concerning their yachts. In turn, yacht companies must invest in training and expand their infrastructure to meet their clients increasing demands. 2017 saw a spike in clients deciding to use IYC’s full portfolio of charter management, yacht management and insurance services. Increasingly owners are coming to appreciate that using one company for everything provides in-depth insight into the client's needs and ensures cost efficiency, higher response times and continuity.

As Stefanos Macrymichalos, CEO of IYC, explains, "Since the very early days, the company has consistently invested in training its employees and developing its infrastructure in yachting disciplines. To stay in the lead, you need to be mindful of your clients evolving needs and stay ahead of their requirements. However, you always have to be aware of your capabilities and limitations to make sure the commitments you have made to your clients will be delivered."

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