Modern technology has evolved to such a stage that 24/7 access to connectivity and content isn’t just a reasonable request; it’s to be expected. Ideally positioned to provide the round-the-clock solutions that superyacht owners and other ultra-high net worth individuals demand, PRIVA is the new luxury brand from Global Eagle, which acquired the legacy brand MTN in July 2016.
Time is the only thing that no-one can buy. PRIVA by Global Eagle provides outstanding services that allow clients to enrich every moment they spend at sea, on land or in the air. This innovative approach to connectivity and content means clients benefit from a service that is tailored to suit their exact needs, at the time they need it, whether they are relaxing in their private residence, cruising the world on their superyacht or travelling on their private jet. The PRIVA product suite includes unparalleled global coverage, exclusive access to content, proprietary tools, and services that further optimise the online experience.
With a depth of technical experience dating back to the foundation of MTN in 1981, PRIVA continues a strong relationship with the superyacht market, which began back in 2004 when the company installed the market's first satellite links aboard a private yacht and continues to this day, with 40% of the largest superyachts in the world currently relying on their expertise.
These include the 110 metre Lürssen superyacht Ona, whose IT engineer Adam Cornelius is effusive about the level of service that PRIVA provides.
"For superyacht owners, VSAT stability and speed is everything," he explains. "PRIVA has delivered both of these principles in a professional and reliable manner to Ona time after time."
As part of its new offering, PRIVA supports clients with a VVIP service program, which includes bespoke technical support from the PRIVA Technical Concierge centres in Florida and Spain. These centres have been operating since the beginning of July and have so far achieved an 80% rate of resolving issues during the first call.
Ole Sivertsen, Global Eagle SVP of maritime, adds: “Whether vacationing onboard their yacht with family, having a business meeting 13,000 meters in the sky or streaming a live event at a private residence, PRIVA's clients will enjoy a flawless experience.”
Looking ahead and remaining at the forefront of satellite technology innovation, the company is also at the cutting edge of flat-panel satellite communications systems for yachts and with one of the custom solutions in operation at the 2017 Monaco Yacht Show.
To learn more about the connectivity and content solutions and bespoke technical concierge services that PRIVA can offer, visit priva.vip, email priva@globaleagle.com or speak to a member of the team at the PRIVA Lounge (L’Ete Restaurant, Route de la Piscine) during the Monaco Yacht Show.