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Insider's guide: 7 pieces of expert advice for first time charterers

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Quattroelle Galley Klaus Jordan
1

Communicate, communicate, communicate

Ann Landry, Northrop & Johnson

Top brokers and charter bosses pass on some of their wisdom to help you have the best charter experience…

In the unlikely event that any aspect of the yacht/crew does not meet your expectation, let your broker and captain know straight away so that action can be taken. A client called me on day two or three of a two-week charter to say that they were disappointed with the cuisine.

I suggested that the client sit down with the captain, the chef and an iPad and show the chef what type of food they like. By the end of the two weeks, the client offered the chef a job at their home! The chef just needed to know what they wanted.

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